Where Industry Meet Trends

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Several retailers, digital platforms and brands are turning to live commerce to create value for consumers. Live commerce, a blend of entertainment and live purchases, is the hottest trend lately. Alibaba’s Taobao Live marked the launching of live commerce, and Amazon Live reformed the retail experience. A 2020 survey showed two-thirds of Chinese consumers said they had bought products via Livestream last year. Live commerce creates customer value in two ways: 1) Accelerating conversion and 2) Improving brand appeal and distinctiveness. Apparel and fashion is undoubtedly the winning category with a 36% share in live commerce.

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