Giant Eagle has rolled out cashierless checkout technology to four more of its outlets in the Pittsburgh area. Giant Eagle, the first retailer to introduce autonomous shopping technology, has partnered with Grabango, a tech firm, to add autonomous shopping capabilities. The retailer conducted a survey, which suggested that customers are satisfied using the technology. The study showed that 88% of shoppers were extremely happy with the autonomous technology and 80% of shopping runs are now made by repeat customers. Giant Eagle stores are equipped with cameras and AI to monitor and tally purchased products.
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