The phrase “Internet of Things” (IoT) refers to a network of actual physical things that have software or sensors built in.Its application in the food retail industry has been growing for a while, and the solutions available now go well beyond what many people may anticipate. The global market for IoT end-user solutions is anticipated to reach a staggering $1.6 trillion by 2025, according to Statista. IoT, according to Sachin Gupta of IBM, is evolving from a focus on operational efficiency to supply chain optimization. Headington of Cognizant thinks that shop employees have a significant role in the situation. Retailers may continue to invest in and enhance their daily operations while providing superior real-time customer service thanks to SAP’s technology. For instance, Casey’s General Stores Inc. is employing the SAP CX portfolio to improve consumer convenience. With the support of a partnership with SAP and integration of its analytics cloud into its own linked product cloud, Avery Dennison Corp. is assisting merchants in reducing food waste. During the pandemic, Casey’s was able to raise its average order value per customer by utilising other SAP solutions. Reducing food waste and promoting sustainability are priorities for IBM’s Food Trust and other IoT solutions. Gupta says, “Distributors may easily scan a QR code to determine a product’s intended destination, source, and shelf life.” When a food recall is involved, this tracking can also assist customers in preventing excessive food waste at home.

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